Extracting Numbers from Text

Introduction Named Entity Recognition relates to the extraction of sequences of words from within a document. The technique is mostly used to extract names of people, organisations or places, which are therefore the most typical named entities. However, the term named entity recognition does not capture very well the importance of a fragment of text, … Continue reading Extracting Numbers from Text

Make the Voice of the Customer a Top Priority!

Direct customer feedback In a highly competitive environment, knowing customer complaints and expectations has become a major challenge for all companies. Direct customer feedback has become an increasingly important contributor since the emergence of the Internet. Whether it be results from a speech recording converted into text, a comment from a marketing survey, an incoming … Continue reading Make the Voice of the Customer a Top Priority!