Agentic RAG Chatbots

Turn siloed documents into smart chatbots — customized, scalable, and designed to boost productivity.

Can Kairntech’s AI create Agentic RAG Chatbots from your documents?

conversational-rag-chatbot
  • Use rich, multi-turn and previous conversations
  • Gain trustworthiness with accurate, well-sourced answers
  • Optimize with differentiated data sources and workflows
  • Enrich questions and leverage business vocabularies
  • Optimize the retrieval of relevant information
  • Add metadata and knowledge to questions
rag-chatbot-interface
rag-chatbot-solution-graphs
  • Track user interactions and response quality
  • Manage errors such as irrelevant retrievals or poor responses
  • Update LLMs, knowledge bases and retrain models

Want to learn more?

How do Kairntech Agentic RAG Chatbots work ?

1


Prototype quickly

Uploaded documents are indexed, segmented and vectorized automatically.
Start asking questions straight away in the chatbot!

2


Customize extensively

Experiment with document metadata, search methods, embedding models, retrievers, LLM prompts, agent & tools and much more!

3


Monitor & Maintain

Deploy chatbots to different business groups. Either embedded within an existing application, or using a Kairntech chat user interface.

All our data storage systems take into account the constraints of the GDPR.

Manage fine-grained access rights to facilitate access to multiple stakeholders.

In the cloud or on-premise, choose the mode that best suits your organization.

A RAG chatbot solves the knowledge accessibility, accuracy, and efficiency challenges faced by businesses:
– Access to real-time, up-to-date information
– Efficient Knowledge Management & reduced employee search time
– Improved customer support & self-service
– Handling domain-specific & proprietary (and confidential!) data
– Reducing AI hallucinations & inaccurate responses
– Cost-effective scalability for enterprise knowledge
– Compliance & audit-friendly responses (sourced responses)

The chatbot can pull data from structured (databases, FAQs, manuals) and unstructured (PDFs, emails, news, medical records, audio, scientific articles, patents…) sources. Businesses should ensure data is clean and compliant with privacy regulations (e.g., GDPR).

The RAG chatbot should integrate via APIs with SharePoint, CMS/DAM repository, CRM (e.g., Salesforce), helpdesk (e.g., Zendesk), or internal databases. This ensures seamless access to real-time data and improves workflow automation.

Key metrics include:
– Time savings on specific tasks (faster responses, text génération…)
– Accuracy (correct responses – that could be improved via user feedback)
– Engagement (number of users and queries handled)
– Cost savings (reduced human agent workload)

There are different ways to maintain and improved chatbot over time:
– Regularly benchmark LLMs to select the most suitable one for the task
– Regular updates based on user feedback
– Monitoring performance logs are essential. A feedback loop with human agents can help refine responses and expand the knowledge base.