The customer satisfaction imperative
Getting your hands on the right customer feedback quickly in order to take remedial action takes a lot of time and resources.
Can Kairntech’s AI automate these processes?
Spend time where you are most valuable,
We take care of the rest
Automate document analysis
Leverage responses to open-ended survey questions, customer feedback, support requests, customer verbatim or speech recordings…
Don’t miss out!
Detect irritants early (product quality, service levels at agencies…). Automation gives you a clear view in real time.
Do it yourself
Build your own solution. Only your domain expertise is important. It’s simple. You don’t need to be a computer scientist.
How does it work?
Upload your content, define the important elements of the customer journey and select a few dozen examples.
The AI learns from the examples you give it and suggests new ones to validate or reject.
AI automatically extracts the items you are looking for and renders them in a dashboard format.
We are here to help
100% secured, 100% transparent
All our data storage systems take into account the constraints of the GDPR.
Manage fine-grained access rights to facilitate access to multiple stakeholders.
In the cloud or on-premise, choose the mode that best suits your organization.
They trust us
With Kairntech, we produced verbatim analysis prototypes in record time. Their AI/NLP platform is essential for our new Customer Experience (CX) platform.Arnold Haine – CTO – BVA