The customer satisfaction imperative

Getting your hands on the right customer feedback quickly in order to take remedial action takes a lot of time and resources.

Can Kairntech’s AI automate these processes?

Spend time where you are most valuable,

We take care of the rest

Automate document analysis

Leverage responses to open-ended survey questions, customer feedback, support requests, customer verbatim or speech recordings…

Don’t miss out!

Detect irritants early (product quality, service levels at agencies…). Automation gives you a clear view in real time.

Do it yourself

Build your own solution. Only your domain expertise is important. It’s simple. You don’t need to be a computer scientist.

How does it work?

Upload your content, define the important elements of the customer journey and select a few dozen examples.

The AI learns from the examples you give it and suggests new ones to validate or reject.


AI automatically extracts the items you are looking for and renders them in a dashboard format.

We are here to help

We can process responses to open-ended questions from NPS (Net Promoter Score) surveys, customer, user or patient feedback, support requests….

We support the following languages: French, English, German, Italian, Spanish, Dutch, Arabic, Chinese, Hindi.

Other languages are currently being integrated. We can also add more languages on request.

It is also possible to make multilingual projects.

You need to give about 50 examples per topic to get good results.

Yes, Kairntech AI allows to analyse other types of documents, for other use cases…

Yes, it is possible to have a customized support if you wish. Kairntech can develop your solution according to your specifications in a few days.

Access to the Studio costs 3K € per year per named user.

A first industrialized project costs 15K € per year for a startup and 25K € for SME & large enterprise. The  cost for additional projects amounts to several thousands of Euros per year.

100% secured, 100% transparent


All our data storage systems take into account the constraints of the GDPR.

Access management

Manage fine-grained access rights to facilitate access to multiple stakeholders.


In the cloud or on-premise, choose the mode that best suits your organization.

They trust us

Can the analysis of my customer feedback be automated?